Service Excellence Survey

    We invite you to share your thoughts and suggestions based on your recent experience with Kleberg Bank.  The survey consists of six to eight questions and will take approximately 2-3 minutes to complete.    


    ​
We thank you in advance for your time and consideration.  If you have any questions, please contact us at 361-850-6800 or 361-592-8501.

  • OK Which location did you visit? is required

  • How satisfied were you with your visit to our banking center today?

    Optional OK How satisfied were you with your visit to our banking center today? is required

  • How satisfied are you with the quality of customer service you received?

    Optional OK How satisfied are you with the quality of customer service you received? is required

  • How satisfied were you with the length of time it took to assist you?

    Optional OK How satisfied were you with the length of time it took to assist you? is required

  • How satisfied were you with the professionalism of the staff?

    Optional OK How satisfied were you with the professionalism of the staff? is required
  • Optional OK Please share the "Drawer Number" (located on your receipt) or Name of the team Member that helped you. is required
  • Optional OK Please share the “Transaction Number” located on your transaction receipt. is required
  • Optional OK We encourage you to provide any additional feedback on the rating you provided. is required

    • Please provide your name, email address and/or phone number to be entered into the monthly drawing for a chance to win $100 account credit

  • Optional OK Name is required
  • Optional OK Email is required
  • Optional OK Phone is required
  • OK is required