Kleberg Bank is committed to making your life easier and safer by providing debit cards that keep pace with today's constantly changing global environment. Shared below are important Kleberg Bank debit card features.
Activate Debit Card & Set or Change PIN
Activate your debit card and set or change your PIN in one of two ways, including:
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Call 800-290-7893 for 24-hour access to activate your card and to set-up or change your PIN. Support is available for both English and Spanish.
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Visit any Kleberg Bank location during lobby hours Monday through Friday 9:00 a.m. to 5:00 p.m. or by appointment.
Once a debit card is activated through the automated system (800 number) or at a Kleberg Banking Center, you may visit any Kleberg Bank ATM location to change your PIN.
Travel Alerts
Headed for an extended trip or short vacation? Activate a Travel Alert on your debit card(s) to ensure that you enjoy uninterrupted use of your debit card while traveling. Important Note: Travel Alerts are crucial for international travel, since Kleberg Bank does not authorize transactions at foreign terminals unless you explicitly request them.
Take these easy steps to activate a Travel Alert:
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Call us in Kingsville at 361-592-8501 or Corpus Christi at 361-850-6800 from 7:30 a.m. to 6:00 p.m. Monday through Friday and 8:00 a.m. to 1:00 p.m. on Saturday.
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You'll go through a quick process to verify your identity.
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Share the dates and location of your upcoming trip. If your trip includes multiple locations, be sure to share those details.
For your protection, we will continue to monitor debit card activity even when a Travel Alert is in effect.
Lock & Unlock Your Debit Card
Debit card lost, stolen or misplaced? You're equipped to prevent unauthorized use with the Debit Card On/Off feature in online banking and the app. Locking your debit card by toggling to "Inactive" will temporarily block all debit card transactions and ATM withdrawals. Once you locate your card, you can easily reactivate your card any time at your convenience.
When a debit card has been turned off:
- Debit card transactions, including one-time and recurring, will be declined.
- ATM transactions will be declined.
- Previously authorized and pending transactions will still be paid.
- It will not affect transactions that use your bank account number.
Report a Lost or Stolen Card
Report a lost or stolen debit card anytime day or night at 888-297-3416 (within the U.S.) or 206-389-5200 (outside the U.S.).
You may also call the Customer Service Center in Kingsville at 361-592-8501 or Corpus Christi at 361-850-6800 from 7:30 a.m. to 6:00 p.m. Monday through Friday and 8:00 a.m. to 1:00 p.m. on Saturday.