September 26th 2017
In light of the recent disasters in Texas, Kleberg Bank wants to let you know that we are here to help during this difficult time. We would like to offer you some information that may be useful to you, your family and friends in the recovery process. We understand that each situation is different and are working toward a personal solution that works for our individual customers.
Insurance Check Endorsements
If you have a loan on your property or automobile, the insurance company will usually make the check payable to you and the lien holder. If your loan is with Kleberg Bank, please call our Customer Contact Center at 361-850-6800 or 361-592-8501 and they will direct you to a dedicated specialist who will help you through the process based on your personal situation. Please contact us prior to coming to the bank so we can inform you of everything you will need for us to provide the best service for you.
Trouble Making Your Payments
Our Account Managers are available to help you with solutions based on your needs and situation during this difficult time. Please call our Customer Contact Center at 361-850-6800 or 361-592-8501.
For Assistance not covered by Insurance
The FEMA website provides a wealth of information for both assistance for those who have been effected and ways to assist in helping others with the recovery process. Follow the link below scroll down to Hurricanes Irma and Harvey and there are easy to follow links to help find available assistance and how to volunteer.
FEMA - https://www.fema.gov/
The following counties have been designated for individuals to be able to receive federal assistance related to Hurricane Harvey. Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller, Wharton
You may also follow the link below to go directly to the website to apply for disaster recovery assistance. https://www.disasterassistance.gov/
If you do not have access to the internet you may contact Disaster Recovery Assistance at 800-621-3362
To locate a disaster recovery center go to http://asd.fema.gov/inter/locator/home.html